MEGA-Line component service is carried out exclusively by qualified MEGA-Line personnel here in-house. This guarantees the highest level of service quality and maximises the service life of your MEGA-Line products.
Please send your components to the following address to be serviced:
MEGA-Line RACING ELECTRONIC GmbH
Haunersdorfer Str. 3
D - 93342 Saal a.d. Donau
GERMANY
IMPORTANT:
To ensure the service is implemented smoothly and quickly it is necessary to complete the Service Request Form and enclose it with your shipment or send it to us beforehand by email to servicemega-line.de.
After receiving the components to be serviced, an initial diagnosis is carried out. A corresponding offer based on these results and listing the services required is returned to you.
After receipt of a purchase order and payment of the services, the maintenance work required is carried out by our well trained and experienced engineers and technicians. To conclude the service, the component is subject to an extensive function test.
The processing time for MEGA-Line services is approx. 15 - 18 work days from date of purchase order / payment.
PLEASE NOTE:
For the security of your units we will, from now on, only ship them in their original MEGA-Line packaging!
Therefore please make sure that you ship a unit for service in its original packaging, otherwise we have to charge additional packaging.